I loved their food ; I work in a school ordered there a couple of times . Today around 11:30 I called to place an order . The female that answered was very rude and disrespectful. I wanted to replace a ceaser sauce with chipotle sauce in a wrap . She declined. I said I ordered there before I always get it replaced ; she said you only ordered twice from here before. Even though the school and I always order from there . She kept arguing with me for 15 minutes at the end she agreed and over charged me. I will not order from there again because the service is trash the attitude and the arguing I got . I basically got yelled at because I was my wrap with different sauce which takes a minute to do . Her answer was we are too busy for this; takes too long . I called for the manager 2 times but he/she barely there . I have over 7 years of customer service experience in restaurant and I have seen such seen poor service .
Norman Hollenback
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March 15, 2019
My wife and I dropped by to get dinner. She had the cheeseburger Quesadilla and I had the double grilled cheese and cheeseburger meal. It was great. SO great I just had a 2 egg, cheese and pork roll on a Kaiser roll. Again it was great. Prices are excellent and the folks are very friendly.
ppp ooo
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September 19, 2023
The female cashiers in the cafe57 asked me to clean the countertops and organize stuff for them. Strictly called me out loud and force me to do her work. Everyday they act like they are the c suite executives of Hearst.
Roger Runnalls
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April 22, 2020
Cinnamon rolls are amazing! Crape cake tremendous and the baklava is heavenly. If that wasn't enough, best cheestakes in North Jersey!
Scott Both
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March 19, 2024
Private Office Cafe. Not open to public.
Excellent cafe within the Hearst Tower.
Our Address
300 W 57th St, New York, NY 10019, USA
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I loved their food ; I work in a school ordered there a couple of times . Today around 11:30 I called to place an order . The female that answered was very rude and disrespectful. I wanted to replace a ceaser sauce with chipotle sauce in a wrap . She declined. I said I ordered there before I always get it replaced ; she said you only ordered twice from here before. Even though the school and I always order from there . She kept arguing with me for 15 minutes at the end she agreed and over charged me. I will not order from there again because the service is trash the attitude and the arguing I got . I basically got yelled at because I was my wrap with different sauce which takes a minute to do . Her answer was we are too busy for this; takes too long . I called for the manager 2 times but he/she barely there . I have over 7 years of customer service experience in restaurant and I have seen such seen poor service .
My wife and I dropped by to get dinner. She had the cheeseburger Quesadilla and I had the double grilled cheese and cheeseburger meal. It was great. SO great I just had a 2 egg, cheese and pork roll on a Kaiser roll. Again it was great. Prices are excellent and the folks are very friendly.
The female cashiers in the cafe57 asked me to clean the countertops and organize stuff for them. Strictly called me out loud and force me to do her work. Everyday they act like they are the c suite executives of Hearst.
Cinnamon rolls are amazing! Crape cake tremendous and the baklava is heavenly. If that wasn't enough, best cheestakes in North Jersey!
Private Office Cafe. Not open to public. Excellent cafe within the Hearst Tower.